Water & Sewer Utilities
Contact Info
Meagan Stang
Administrative Assistant, Village Clerk, & Collector
1001 Mansur Avenue
Carbon Cliff, Illinois 61239
309-792-8235
clerk@carboncliff.com
At the Village of Carbon Cliff, we are committed to providing safe, high-quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation. Feel free to call our office if you have any questions or need assistance with any matters related to the water we provide!
New homeowners are required to pay a Utility Deposit when filling out their Water Service Application Form. For your convenience, you can print the form online and mail it into the Village Hall at the address listed above. Please do not send cash through the mail. The utility deposit is returned to the homeowner when one of the three conditions occurs:
(1) Eight billing cycles (2 years) have passed on your account or,
(2) The utility deposit will be applied to your first late bill to avoid being charged late fees. If the deposit does not cover the cost of the bill, the remaining balance will still be due, or
(3) The homeowner sells the property, in which case the deposit is deducted from the final bill. In the event that the final bill is less than the deposit, the remaining balance will be returned to the homeowner.
Related Documents
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WSG Documents
- Hydrant Flushing Schedule - Spring ( PDF / 103 KB / Posted 12:46 pm, April 8, 2025 )
- 2025 Garbage & Recycling Schedule ( PDF / 166 KB / Posted 10:38 am, January 21, 2025 )
- Bulk Items: Special Collection ( PDF / 102 KB )
- Application for WSG 2022 ( PDF / 94 KB )
- New Resident Packet ( PDF / 130 KB )
- 2022-2029 Garbage Rates ( PDF / 430 KB / Posted 12:50 pm, July 20, 2022 )
- Garbage Rates Quick Reference 07-01-22 thru 12-31-2029 ( PDF / 27 KB / Posted 4:13 pm, August 2, 2022 )
- What Can I Recycle ( PDF / 551 KB )
- Payment Agreement ( PDF / 202 KB )
- ACH Agreement for WSG ( PDF / 378 KB )
- Request to have Water Turned On or Off ( PDF / 611 KB )
- Leak Detection Kit ( PDF / 417 KB )
- Water Conservation Tips ( PDF / 186 KB )
- Water Rates ( PDF / 270 KB )
- Sewer Rates ( PDF / 279 KB )
- 2021 Consumer Confidence Report ( PDF / 109 KB )
- 2020 Consumer Confidence Report ( PDF / 127 KB )
- 2019 Consumer Confidence Report ( PDF / 135 KB )
- 2022 Consumer Confidence ( PDF / 79 KB )
- 2023 Consumer Confidence Report ( PDF / 100 KB )
- 2024 Consumer Confidence Report ( PDF / 100 KB )